Update: I tried disabling Bluetooth from Device Manager, then shutting the computer down (not restarting), then starting it up, then waiting a few minutes, then enabling Bluetooth, and unlike every other attempt it now works again. The 'hardware' tab is completely blank, and the 'General' tab simply gives the Code 43 error message with no suggested follow up action, alongside:Īs you can see, there's an uninstall button, but there doesn't seem to be any way to simply reinstall this version of this driver, and I can't roll back then re-update because there has never been an update available. None of the options on Intel's site match this version number, and Wacom don't feature on Intel's OEM list. 2, thinking I could download the files then force Windows to 'update' using the local files, but every version I can find online seems to be specific to one manufacturer (Acer, Toshiba, Lenovo etc), I can't find anything I'm sure is simply the generic Intel original with no device-specific frills. Here's all the info I can find about my current drivers: So, what are the generic, non-manufacturer specific steps for reinstalling Bluetooth drivers in Windows 8.1? My machine is not made by one of the most common manufacturers (it's a Wacom Cintiq Companion 2), and I can't find any manufacturer-specific guides. Every help page I can find on this topic is either vague offering no practical steps, or only offers steps by manufacturer. I thought this would be straightforward, but it really isn't. The 'touch-style' bluetooth settings page fails to load at all, and instead goes to the "Personalise" page. This is all in the 'desktop-style' bluetooth settings (why are there two?). There were no updates available, and the problem persisted after rebooting and disabling/enabling, so it seems my only option is to reinstall the driver. I couldn't find any helpful guides, and the Windows troubleshooter simply informed me that there was a problem and referred me to the Bluetooth settings page which offered no help or options. Windows has stopped this device because it has reported problems. Looking at the settings, it reports the dreaded "Code 43":
0 Comments
Leave a Reply. |